And it’s why we built an infrastructure of reliable service that directly supports our audio and video quality. Zoom provides industry-leading customer satisfaction because it’s our No. Built in smart features, such as audio feedback detection and automatic mute reminder, to provide a user-friendly communication experience.Īdditionally, our audio and video run on the Zoom cloud, a proprietary global network built with one goal in mind: delivering high-quality communications experiences for today’s users.Employ advanced audio processing technologies to suppress all types of noise, cancel echoes, and remove room reverberation.In fact, Zoom continues to perform well in environments with up to 45% packet loss. Carefully smooth over lost packets when network conditions deteriorate. ![]() Use higher clarity broadband audio (HD voice) instead of the narrow-band audio used by PSTN lines, which often muffle the sound.In fact, 85% of Zoom meeting participants use VoIP to connect audio.ĭesigned for low latency and noise cancellation, Zoom’s computer audio beats traditional PSTN and VoIP services because we: Thanks to our best-in-class audio processing and software architecture, Zoom VoIP delivers crystal-clear quality and a reliable connection even in low-bandwidth environments.
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